Scapa ITSA is a GUI-based tool for automating repetitive tasks currently performed manually. Using an Eclipse-based GUI, IT operations staff (among others) can create process flows that handle service requests coming in through email or Web forms.
Scapa has a record and playback capability which can be used to capture and automate tasks that are normally done through the GUI.
Find it @ http://scapatech.com/index.html
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